Sickie Sale Terms & Conditions
SECTION 1 — SICKIE SALE TERMS
1.1 Promoter. The Sickie Sale (the Sale) is run by HILYFE PTY LTD (ABN 70 666 826 197), Exmouth, Western Australia (HILYFE, we, us).
1.2 Sale period. The Sale runs from 7:00am AWST on Thursday 12 November 2026 until 7:00pm AWST on Saturday 21 November 2026 (the Sale Period). Orders must be placed and paid for within the Sale Period. The order time recorded by our online store is final.
1.3 Where it applies. The Sale applies only to online orders placed at hilyfe.company and shipped to Australia or New Zealand. It does not apply to stockists, marketplaces or third-party retailers.
1.4 The offer. Products sitewide are discounted by up to 50% off their full retail price, as marked on each product page. Discounts vary by product. Not every product is discounted by the same amount, and only some products or bundles carry the full 50% discount. All prices are shown in Australian dollars and include GST where applicable.
1.5 Discount applied automatically. Sale prices show on site and no code is needed. Sale prices can't be combined with any other discount code, voucher, promotion or loyalty offer, except the free shipping and free sunnies offers in section 2.
1.6 Exclusions. The Sale does not apply to gift cards, products marked as excluded, or orders placed before or after the Sale Period. No price adjustments or partial refunds will be given for purchases made before the Sale began.
1.7 Stock. All Sale products are subject to availability. Sizes and colours may sell out during the Sale Period and we're not obliged to restock them.
1.8 Order acceptance. Your order is an offer to buy. Our order confirmation email tells you we've received your order — it isn't acceptance. A contract is formed when we accept your order by dispatching it. We may decline or cancel an order before dispatch under clauses 1.9, 1.10 or 2.13, and where we do, we'll refund you in full.
1.9 Pricing errors. If a product is listed at an obviously wrong price because of a technical or human error, we may cancel the order and refund you in full before it ships.
1.10 Order limits. We may limit quantities per customer and cancel orders that appear to be placed for resale or that breach these terms.
1.11 Changes and extensions. We may extend the Sale Period or add further offers at any time. We may also change or end the Sale where there's a reason outside our reasonable control (such as a technical failure, a supply failure or fraud). Any change won't affect orders we've already accepted.
1.12 Meaning of Sale item. A Sale item is any product bought at a discounted price in an order placed during the Sale Period. Products excluded from the Sale under clause 1.6 and sold at full price are not Sale items, and our standard Returns Policy applies to them.
1.13 How these terms sit with our other policies. These terms apply to orders placed during the Sale Period and override our standard Returns Policy, Shipping Policy and Terms of Service to the extent of any inconsistency. Where these terms are silent, those policies apply. Nothing in this clause limits your rights under clause 3.12.
SECTION 2 — FREE SHIPPING AND FREE SUNNIES (GIFT WITH PURCHASE)
Spend $155 or more in one order during the Sale Period for free standard shipping within Australia. Spend $180 or more and you also get a free pair of unreleased HILYFE sunglasses (RRP $59). The two offers stack.
2.1 The gift. Eligible orders get one (1) pair of unreleased HILYFE sunglasses (the Gift), with an RRP of $59. The Gift is supplied as is, in the colourway Smoke. Colour and style can't be chosen or swapped.
2.2 Gift specifications. Non-polarised Category 3 lenses: medium to high sun glare reduction and high UV protection (blocks UV radiation up to 400nm). Suitable for daytime driving. Not suitable for driving at twilight or at night. Complies with AS/NZS 1067.1:2016.
2.3 Qualifying spend. Both thresholds are counted on a single order, in Australian dollars, after Sale discounts are applied and before shipping. Gift cards, the Gift itself, shipping charges and any optional checkout add-ons (including Shipping Protection) don't count towards either threshold. If you're shopping in another currency, your cart will show the equivalent qualifying amount.
2.4 Cart tiers during the Sale. The only cart rewards during the Sale Period are free standard shipping within Australia on orders of $155 or more, and the Gift on orders of $180 or more. An order of $180 or more gets both. Our usual cart rewards (free tee and free shorts) don't run during the Sale Period. New Zealand orders qualify for the Gift at $180 or more; standard shipping rates to New Zealand still apply and are shown at checkout.
2.5 Adding the Gift. The Gift is added to your cart automatically once your cart reaches $180. If it isn't added, or it's missing when your order arrives, contact us within 14 days of delivery and we'll fix it, as long as the order qualified.
2.6 One per order. Each qualifying order gets one Gift, however far over $180 it is. Orders can't be combined to reach $180, and one order can't be split to claim more than one Gift.
2.7 While stocks last. The Gift is limited and available while stocks last. Once Gifts run out, the offer ends even if the Sale is still running. We'll take the offer down from our site and marketing as soon as practical.
2.8 No cash value. The Gift has no cash value. It can't be exchanged for cash, store credit or another product, and it can't be sold or transferred.
2.9 Shipping. The Gift ships with your order. If an item is on backorder or preorder and your order ships in parts, the Gift ships with the first part of the order sent.
2.10 No change-of-mind returns on the Gift. The Gift can't be returned or exchanged for change of mind. If your order is later refunded for a faulty item, you keep the Gift.
2.11 Faulty Gift. If your Gift arrives faulty or develops a fault, contact us and we'll replace it, or send a HILYFE product of equal or higher value if Gifts have run out. Nothing in this clause limits your rights under clause 3.12.
2.12 Substitution. If we can't supply the Gift for a reason outside our control, we may substitute a HILYFE product of equal or greater value.
2.13 Misuse. We may refuse or cancel the Gift on orders that appear fraudulent or abuse the offer (for example, repeated orders placed to collect Gifts).
SECTION 3 — RETURNS, SHIPPING AND YOUR RIGHTS
3.1 No change-of-mind returns. Sale items, as defined in clause 1.12, can't be returned or refunded for change of mind. For Sale items this replaces the 30-day change-of-mind returns offered in our standard Returns Policy. Your rights under clause 3.12 are not affected.
3.2 Size exchanges only. You can exchange a Sale item for a different size of the same product within 30 days of delivery. Items must be unworn, unwashed and in original condition, with tags attached and in their original packaging.
3.3 How to request an exchange. Email support@hilyfe.company with your order number, the item and the size you'd like. We'll reply with return instructions. Returns sent without contacting us first may not be accepted.
3.4 Exchange postage. You pay the postage to return the item to us. We cover postage to send your new size. We recommend tracked postage, as we're not responsible for returns lost or damaged in transit.
3.5 If your new size has sold out. Exchanges are subject to size availability. If the size you want is unavailable when we receive your return, we'll issue store credit for the amount you paid for that item, after discounts. Store credit is valid for at least 3 years from the date of issue.
3.6 Faulty, damaged or incorrect items. Please check your order when it arrives. If an item is faulty, damaged or not what you ordered, email us with your order number and photos. We may ask you to return the item, at our cost. Where the problem is a major failure, you can choose a refund or a replacement. Where it's a minor problem we can fix within a reasonable time, we may choose to repair, replace or refund. Refunds go to your original payment method.
3.7 Wear and tear. Normal wear and tear, and damage caused by misuse or not following the care instructions, isn't a fault.
3.8 Delivery address. Check your shipping address before you order. We're not responsible for orders sent to an incorrect address you provided. If you spot a mistake, email us straight away and we'll try to update it before dispatch.
3.9 Shipping times. Sale volumes are high. Allow up to 2 weeks for dispatch during the Sale Period. Delivery estimates aren't guaranteed, and a short delay isn't grounds for cancellation. If we can't supply your order within a reasonable time, email us and you can cancel it for a full refund.
3.10 Preorder and backorder items. Some Sale products may be available to preorder or may be on backorder. Where that's the case, the product page shows the estimated dispatch date and whether the order ships together or in parts. Estimated dispatch dates are estimates, not guarantees. Payment is taken when you place your order. If the estimated dispatch date moves out by more than 4 weeks, we'll email you and you can cancel the preorder item for a full refund.
3.11 Shipping Protection. If you add Shipping Protection at checkout, we'll replace or refund an order that's lost, stolen or damaged in transit straight away, without waiting on a carrier investigation. If you don't add it, you have exactly the same rights under clause 3.12 — we just need to lodge an enquiry with the carrier first, which can take up to 10 business days to resolve. Your order remains our responsibility until it's delivered to you.
3.12 Your consumer rights. Our goods come with guarantees that can't be excluded under the Australian Consumer Law, and for New Zealand customers, the Consumer Guarantees Act 1993. Nothing in these terms — including clauses 3.1 and 3.2 — excludes, restricts or modifies those rights. You're entitled to a repair, replacement or refund if goods are faulty, not of acceptable quality, not as described, or don't match their sample or demonstration model, and to compensation for any other reasonably foreseeable loss or damage. These rights apply to Sale items and to the Gift, and they aren't limited by any time period stated in these terms.
3.13 Privacy. Personal information collected through the Sale is handled under our Privacy Policy at hilyfe.company/policies/privacy-policy.
3.14 Governing law. These terms are governed by the laws of Western Australia, and the courts of Western Australia have non-exclusive jurisdiction. If you're a New Zealand customer, this doesn't affect your rights under New Zealand consumer law.
3.15 Questions. Email support@hilyfe.company with your order number.
